Website and enquiry terms

Fire Risk Management We don't carry out that work ourselves, inspect anything, or act as the specialist firm who eventually gets in touch with you. Our part is finished once your enquiry has been passed on.

You're welcome to read this site and print a page for your own records. Everything on it, the words, pictures, layout and code, belongs to Maidstone Fire survey & testing or to those who've licensed it to us. Copying it for publication elsewhere, framing it inside another site, scraping it, or any other misuse of it isn't permitted.

Fire Risk Management Nothing published here amounts to a survey, a report, or advice about your particular property. A proper assessment comes from an inspection, not from reading a website.

There's no charge for filling in and sending the enquiry form, and doing so doesn't create a contract between you and us. Your enquiry, with the details you gave, is passed to one specialist firm covering the area you told us about, so that they can contact you about it. They use it only to answer your enquiry and to arrange any visit or work you agree with them, and from that point they are responsible for how they handle it. We do not pass your details to anyone else for their own use. Any inspection, quotation or work that follows is agreed between you and the specialist, under whatever terms they set. The specialist may pay us when we pass the enquiry on. You pay us nothing, and you are free to get quotes from anyone else. You remain free to get quotes from anyone else as well.

Once a specialist firm contacts you, they answer for their own inspection, advice, quotation, work and any guarantee they give you. If something about the work itself goes wrong, raise it with them first, though we're glad to hear about it too.

We put reasonable effort into making sure what's published here is correct and that the site stays available, but we can't guarantee either. Parts of it may be altered, withdrawn or replaced at any time.

We limit our responsibility to you as far as the law allows, except for death or personal injury caused by our negligence, fraud, or anything else the law doesn't let us exclude. If you are a consumer, nothing in these terms takes away the rights the law gives you, including your rights under the Consumer Rights Act 2015.

A link from this site to another doesn't mean we run it, youch for it, or recommend what you'll find there.

These terms can be revised when needed, and whatever's shown on this page is the version in force. A change made after you've already sent an enquiry won't alter what applies to that enquiry.

The law of the country where we're established governs these terms, and its courts have jurisdiction. If you're dealing with us as a consumer, you can also bring proceedings in the courts of the country where you live.

If you have a question about these terms, or want to raise a complaint, please use our contact page. If you complain to us about how we have handled your personal information, we acknowledge it within 30 days and reply as soon as we can.